"...[P]rocess[es] to proactively train healthcare AI chatbots to be more accurate and safer for patients, accelerating the ability to implement AI in healthcare settings."

V1 conversational UX design for chatbot "Felix" included:

- Standardized voice, tone, & formatting

- Writing at a 7th-grade reading level

- Calls to action always at the end

...[R]epresenting doctors and their advice where patients are most likely to get it — their phones." Medium article I scoped, researched, and wrote for Memora Health in 2019.

"A common adage of innovation is that “the future is already here — it’s just not very evenly distributed.” Nowhere is that more true than at the intersection of healthcare and technology."

“Why would [controlling the AI be] any different than a human, because of the metal?'.. current treatment of non-human beings, AI or otherwise, is more a matter of power than ethics."